All Path-Breaking Initiatives
Locations: Tata Institute of Social Sciences, Mumbai
Sponsor: Mariwala Health Initiative (MHI)
Partnerships and collaborations: United Nations Population Fund, Government of Madhya Pradesh, Government of Gujarat, Government of Maharastra, Larsen & Toubro Ltd., Tata Consultancy Services, Dainik Bhaskar, nULTA Healthcare Services Pvt. Ltd., Tata Starbucks, TRAINN Circle, Vishakha and others
Mental health facilities in India are still quite insufficient owing to the limited number of services being offered as well as, the inadequate number of trained and supervised professionals. TISS has always taken a lead in addressing the psychosocial needs of individuals across various groups and has adopted diverse strategies and solutions to address these needs. iCALL is one such step taken in the direction of mental health work.
iCALL - Initiating Concern for All is a pioneering and an empowering mental health project which was started in 2012 by School of Human Ecology, TISS - Mumbai. iCALL endeavours to provide professional and free counseling through technology assisted mediums such as, telephone, email and chat to anyone in need of emotional support, irrespective of age, gender, sexual orientation or race, and transcending geographical distances while ensuring confidentiality.
iCALL is primarily funded by Mariwala Health Initiative (MHI) since April 2015. Mariwala Health Initiative (MHI) is the leading funding body in the field of mental health in India. MHI aligns itself with a rights-based approach and aspires to create a holistic and universally accessible mental health ecosystem by funding mental health organizations that work on innovative, community- based interventions targeting the most marginalized.
iCALL’s counseling services are run by professional, trained counsellors, from Monday to Saturday, 8.00 a.m. to 10.00 p.m. iCALL also has partnerships and collaborations with academic institutions, corporates, government and non-government bodies. Faculty from the School of Human Ecology are involved in an advisory capacity in the project, such as recruiting of counsellors, training, and monitoring and evaluation of service delivery.
When you reach out to us you can expect:
What else iCALL does:
Telephone: 022-25521111 (Monday to Saturday, 8 AM to 10 PM)
Chat Based Counseling: nULTA App
Facebook: iCALL Psychosocial Helpline
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