iCALL Psychosocial Helpline

iCALL's Objectives:

To provide information, emotional support and counselling interventions and connect individuals to knowledge and service resources with a special focus on marginalized communities
To build capacities of helping professionals & stakeholders involved in mental health service provision
To provide expertise, consultancy and services for development of helplines for other stakeholders and for other mental health services
To carry out relevant research activities to: document iCALL’s interventions, practices and experience demonstrating its effectiveness, impact and facilitating its replication as a model, along with undertaking new research initiatives in the area of psycho-social distress and counseling
To enhance awareness and increase sensitization about mental health by means of creating content and undertaking outreach activities
To actively initiate partnerships and collaborations to promote wellbeing of communities and to develop effective psychosocial responses